This is the third week for Justifiable Homicide and I have decided to take a different tact. The topic is I am why I don't work retail. This could also include other areas such as customer service, greeters or any job involving the public.
Basically I am a terrible customer. If I had to deal with people like me I would quit. When I was much younger I was a waitress and did quite well. I was pleasant, jovial and smiled nice for the customer. Many years have passed and my patience has grown thin. On my behalf I also think store employees have gotten "worse". As the saying goes "it's hard to get good help". It seems stores are understaffed and undertrained.
Case in point, a year ago or so I went into a large electronics store to buy a printer. The salesman, and I use this term loosely, helping me had no clue what any of the printers could do. All his answers were "I think so". I said to him, I don't want "think" I want "know". I finally sent him to get someone that did know. I did leave with a printer after awhile.
This next example happened just last week and is a prime reason why people like me would make Me not want to work retail. I went into the same electronics store to buy a computer [side bar-I keep going back to said electronics store as it is the most convenient and has the best prices. There aren't a lot of choices in my area, except for Wally World and Target]. Soo I go to the computer department and I find what I am looking for and proceed to look for someone to help me..........no luck. A woman walks by with a name tag, she doesn't work there it turns out [is there selling wirless thingies that allow the laptops to get wifi anywhere] but she will find someone for me. I thank her, I can be polite, and we wait and we wait. There is no sign of anyone in the department at all. I would understand if they were busy helping someone else but that is not the case... there is NO ONE. I leave the daughters and head to the Geek Squad [opps a hint] and by passing customers I announce in my outdoor voice. "Would someone like to sell me a computer". A woman says "I will be right with you"... and she was. :)
I left with my computers, debt and satisfaction.
Now before all you retail gurus yell at me, I know there are some out there that are very knowledgable and helpful. When I bought my Macbook, the Apple salesman knew all about the laptop and the employee in the pc section of the store knew the windows laptops. I was happy in the knowledge I had made a sound decision made with sound advice.
Good lesson for my daughters? I don't know, but they do get service in stores.
Bottom line if I saw me coming into a store.. I would be a topic of some bloggers Justifiable Homicide Tuesday post.